Terms & Conditions

General provisions

Parties of the present agreement (hereinafter referred to as the Agreement) shall be company TURN SUSTAINABLE UAB, the administrator of an online ticket shopping system sustainablegastro.com (hereinafter referred to as the Mediator) on the one hand, and a physical or legal person, purchasing tickets through online ticket shopping system at sustainablegastro.com (hereinafter referred to as the “Buyer”).

Agreement enforcement

The Agreement between the Buyer and the Mediator shall be considered as concluded from the moment the company‘s sustainablegastro.com Buyer, having made the order in the Buyer‘s basket, has approved the rules on use and paid the order concerned.

Buyer‘s rights

The Buyer has the right to require that tickets ordered should be sold and delivered on time and properly, except for cases provided for in the present Agreement.

Buyer‘s obligations

In case of changes made in data contained in the Buyer‘s registration form, the Buyer shall be obligated to immediately update the data concerned as well as when purchasing tickets without registration to provide true data the Buyer shall be responsible for. The Buyer using services provided by sustainablegastro.com, agrees the Agreement rules and is obligated to obey them.

Mediator‘s rights

If the Buyer intends to create obstacles for operating of sustainablegastro.com or takes efforts to impact its stable operating, the Mediator can without any prior warning to restrict or suspend the Buyer‘s possibility to use sustainablegastro.com or in exceptional cases to cancel Buyer‘s registration. The Mediator has the right to refuse to sell or deliver tickets in case untrue, inaccurate, deceptive or in-comprehensive data has been provided during the registration, ticket ordering and payment procedure or later.

The Mediator has the right to unilaterally make changes in conditions of these rules.

Price for services and settlement procedure

Price for tickets to be purchased by the Buyer shall be indicated in an online shopping system of sustainablegastro.com prior to selecting the way of payment of the Buyer‘s basket. Prices are indicated including VAT.

Delivery of tickets

Delivery of tickets and/or vouchers are done electronically. The Buyer is responsible for providing his/her correct email address on purchase and checking also the spam folder for emails. If a check in is required before an event, the Buyer is responsible for making sure it is done according to instructions provided.

Parties‘ liability

A Party that has failed to fulfil its obligations of in case of their improper fulfilment shall bear responsibility according to the order provided for in the Laws of the Republic of Lithuania. The Buyer shall be responsible for trueness of the data provided. The Mediator shall bear no liability for timely and proper fulfilment of the present Agreement in case untrue, inaccurate, deceptive or incomprehensive data has been provided during the registration, ticket ordering and payment procedure or later. In this case liability for the comprehensiveness and accuracy of data provided shall be borne by the Buyer.

Rules on data processing

When filling in the user‘s registration form the Buyer is to provide comprehensive and true data. In case untrue, inaccurate, deceptive or incomprehensive data has been provided during the registration, ticket ordering and payment procedure or later the Mediator shall bear no liability for timely and proper fulfilment of the present Agreement. Without prejudice to the foregoing, any and all visitors or Buyers grant their unconditional consents to Mediator for the processing of their personal data in the essence of the Law on Legal Protection of Personal Data as applicable in the Republic of Lithuania. The personal data processed by Mediator under these terms of use is limited to the data granted by the visitor or Buyer online by filling in the data for purchasing tickets or registering as a user of the Mediator’s ticket office. The sole purpose of the processing of personal data in the context of these terms of use is operating the online ticket-office of Mediator located at www.sustainablegastro.com and sending the users newsletter of Mediator, including information on campaigns of the Mediator, whereas for the above-referred purposes Mediator shall be entitled to transfer the personal data to the companies, established within or outside the European Union, belonging to the same group of companies with Mediator or in case of transfer of enterprise to a third party acquiring the enterprise of Mediator ticket-office. A user is entitled to unsubscribe from the newsletter e-mailing list any time in accordance with the instructions available in the newsletters of Mediator. A user is entitled to access his personal data and to request for rectification of incorrect, incomplete and inaccurate personal data by contacting the Mediator. All the contact details of Mediator are available at www.sustainablegastro.com. Upon the Buyer‘s consent the Mediator has the right to use the Buyer‘s data provided for forwarding of news, information on campaigns and other information of sustainablegastro.com e-shopping addressed to the Buyer.

Confidentiality

The Mediator is obligated to keep confidential and do not disclose to any third persons the Buyer‘s data provided in the Buyer‘s order form (except for the third persons involved in the event service provision, in case it is obligatory for purpose of ensuring a proper and timely sale and delivery of tickets). Obligations provided for in the present Agreement shall not be applicable when the disclosure of the Buyer‘s data is obligatory in cases foreseen in legal acts of the Republic of Lithuania.

Final provisions

The Parties hereto are obligated to send the other Party notes, notices and other documents by electronic means or by mail in case it is obligatory upon the present Agreement. The Buyer‘s data is provided in the order form.